Welcome to the Computer Sights Support Page.  Here you will find answers to many commonly asked questions, utilities, instructions, manuals, and some tips and tricks.  Choose either Surveillance Support or Computer Support below, to go access the appropriate information.  If at anytime you need to go back to either the main support page, or one of the headings, click on the "Surveillance" or "Computers" link to the left, from any page.

► Surveillance Support

          (This link takes you to our Surveillance Support Site)

► Computer Support

          (This link takes you to our Computer Support Site)

►  Schedule On-Site Network Services

          (This link takes you to our scheduling site.  Here you will be able to schedule an on-site
          service call)

►  Schedule a Live Remote Support Session

• Software and Troubleshooting
• Virus and Worm Removal
• Configuration Issues
• Wireless Security
• Software Updates
• Driver Updates
• System Backups
• System Optimization
• Network Issues/Permission

 
Some useful links:

What is my Internet (routable) IP Address?
(This is helpful if you have a computer you are trying to access from outside of your network)

How to setup Port forwarding on my router.
(This is a very useful tool when setting up a DVR, so it is viewable through the Internet.  Please be careful as this is a little more advanced than many novice computer users. To setup your router, locate your router manufacturer and click on the appropriate model number in the list.)

Is your mail server being blacklisted from sending mail?    
(This test will check a mail server IP address against 147 DNS based email blacklists. (Commonly called Real-time blacklist, DNSBL or RBL).  If your mail server has been blacklisted, some email you send may not be delivered.  Email blacklists are a common way of reducing spam. If you don't know your mail server's address, start with a MX Lookup.)